As online courses and programs in the colleges increase year by year, the training of online instructors has not kept up with “the demand for excellence,” according to Dr. Rena Palloff, one of the authors of The Excellent Online Instructor (2011). This workshop will discuss research into the characteristics of good online instructors and courses, the pedagogy paradigm shift for instructors, as well as current faculty development models such as Quality Matters, all which contribute to producing t